Thought Leadership
Thought Leadership
The 6 biggest mistakes small business make when they outsource it - Tim McDonald
This white paper provides a framework to assist in evaluating options for outsourcing the support of a firm’s information technology.
Unified Communications and Collaboration - Pervasive Capabilities for Where and How People Work
This document describes the Unified Communications and Collaboration platform from Microsoft and how Microsoft's approach to unified communications and collaboration delivers these capabilities for businesses of all sizes.
Microsoft Dynamics CRM - Integrated Innovation This collection of scenarios demonstrates a few of the many ways in which integrated innovation around Microsoft’s Dynamics CRM can give businesses the ability to interact with their customers more efficiently and worry less about the tools they use to manage customers.
Increase customer loyalty by simplifying how people work together to deliver business value
Microsoft Dynamics and the 2007 Microsoft Office System Integration Highlights
This paper is designed to provide examples of how Microsoft Dynamics NAV and CRM and the 2007 Microsoft® Office system work together. Common business scenarios are used to demonstrate the business value that can be gained by utilizing the interoperability between Microsoft Dynamics and the Microsoft Office system. Evaluating Financial Management Software – Is It Time For A Change? This whitepaper identifies key challenges business and technical management face with their financial management software. It walks through the key areas of a financial management solution so when you are evaluating current and future financial management software, you are prepared to avoid challenges and maximize your investment.
This Microsoft white paper outlines some of today’s challenges and trends as companies work to create the optimal customer experience and achieve anticipated value from their customer relationship management (CRM) investments.