Following are a few case studies of how Infassure’s Managed Services practice has helped our clients reduce expenses, generate revenue and become more efficient.
INDUSTRY: COMMERCIAL CONSTRUCTION
Problem: IT Staff Turnover
Company experienced IT staff turnover and resignations.
Solution: Infassure Managed Services & LANAssure™
Infassure recommended the company completely outsource its IT operations to Infassure based on a service plan that included the LANAssure™ service system. LANAssure offers remote monitoring and management tools coupled with powerful service tracking and management.
Result: Lower Cost of IT & Increased User Satisfaction
Outsource IT costs were less than 50% of in-house IT operations
Reduced on-site service requirements
Additional support provided remotely
INDUSTRY: HEALTHCARE
Problem: Mission critical applications required excessive IT staff support
A well establish medical practice had realized the benefits of deploying modern practice management software along with an EMR (Electronic Medical Records) system. But they were reluctant to start building an IT staff to assist with the deployment and maintenance of these systems.
Solution: Infassure Managed Services & LANAssure™
Infassure tailored a service plan to address their specific needs, including the LANAssure service system.
Results: Reduced Costs
Systems are well maintained and monitored for a fraction of full-time IT staff
Flexible staffing ensures right resources are always available for project deployments and upgrades.
INDUSTRY: FINANCIAL SERVICES
Problem: IT Department Lost During Company Spin-Off
New entity created from spin-off from financial services did not have access to prior parent company’s full service IT department. Staffing an IT department from zero would have been extremely costly and risky.
Solution: Infassure Managed Services & LANAssure™
Infassure tailored a service plan that addressed the need for desktop support, server maintenance, database administration, web design, and special security considerations based on access to a complete IT team from Infassure.
Results: Cost Containment & User Satisfaction
Systems are properly maintained for a fraction of full-time IT staff
User satisfaction is equivalent to when company had access to full-time IT staff from prior parent company
INDUSTRY: FINANCIAL SERVICES / DEBT COLLECTION
Problem: Runaway IT Costs
Company enjoyed significant growth but was unable to contain IT costs which was growing at a faster rate than revenues with some months costs being 3X prior months.
Solution: Infassure Managed Services & LANAssure™
Infassure comprehensive service plan with a fixed monthly fee, coupled with LANAssure™ and best practices support IT needs that vary substantially from month-to-month.Result: Cost Containment, Stability & User Satisfaction
IT costs contained and reduced
It environment stabilized
Company considers Infassure IT partnership one of the best decisions they have made