By 2010, 80% of companies will have integrated communications such as voice and messaging into some business applications or processes. (Gartner, 2006).

Through 2010, 80% of business who have deployed communications enabled business processes will have acquired significant competitive and revenue differentiation because of them. (Gartner, 2006).

In the new technological workplace, the focus is on the work, not where it is done. Individuals come together to solve problems, develop plans, and embrace opportunities. In the past, this usually required people to be in close physical proximity; in the new world of work, working together no longer requires or even implies that individuals are sitting in the same room or even in the same country. It also no longer implies that they belong to the same organization or even that they share the same applications infrastructure or network resources.

Today, in the new world of work, the geographic barriers that once defined a team or workgroup are dissolving, and those who will thrive in this world are those who are not anchored in yesterday’s physical constraints.

Infassure’s Collaboration practice is organized around four deliverables, each of which offers its own set of business productivity benefits.

Unify Business Communications

  • Anywhere-access to real-time and synchronous communications.

  • Unified voice mail, e-mail, contact, calendar, instant messaging (IM), and presence data.

  • Enriched applications with presence-enabled contextual communications.

  • Powerful, built-in mobile and wireless access.

  • Extensible platform for integrating collaboration with line-of-business application.

  • Security services allowing secured communication with business partners and customers.

    Empower Teams through Workspaces

  • Help distributed teams get "on the same page" and collaborate together.

  • Enable decentralized authoring with team workspaces, blogs and wikis.

  • Provide structured authoring with centralized workflow and process controls.

  • Include presence, IM, and conferencing capability directly in team workspaces and portal sites.

  • Allow teams to work together from different locations, within and across organizational boundaries.

  • Integrate document and records management with desktop productivity applications.

  • Create team dashboards for tracking and monitoring key performance indicators.

    Connect People, Processes, and Information

  • Unlock business value by providing comprehensive access to enterprise information and data.

  • Find information faster with unified enterprise search.

  • Quickly find and connect to people and expertise.

  • Build robust forms-based server applications that provide broad client access for critical applications.

  • Free information workers to personalize, publish, and manage information for themselves and for others.

  • Get notifications of workflow events by role, interest, and business event.

  • Create and interact with business processes that are centered on people and roles, not back-end system requirements.

  • Use powerful extensible Markup Language (XML) support to link together disparate systems.

    Enable Work Anywhere

  • Deliver line-of-business applications directly to mobile devices.

  • Provide mobile access to people and corporate data.

  • Reduce costs with remote device management and administration.

  • Lower telephony and travel costs with powerful, available communications services.

    Enterprise Content Management

  • Information Technology Infastructure

  • Office Business Applications

  • Sharepoint

  • Unified Communications